Privacy Policy at Tranquility Yoga
At Tranquility Yoga, your privacy is paramount. This policy outlines how we collect, use, and protect your personal data when you interact with our website and services. We are committed to transparency and ensuring your information is handled with the utmost care and respect.
Information We Collect
When you visit our website, register for a class, sign up for our newsletter, or contact us, we may collect various types of personal information. This includes, but is not limited to, your name, email address, phone number, physical address, payment information, and any health-related data you voluntarily provide to ensure your safety and well-being during our yoga sessions. We only collect information that is relevant and necessary for the purposes outlined in this policy.
- Contact Information: Name, email, phone, address.
- Account Data: Username, password (encrypted).
- Payment Details: Securely processed by third-party providers.
- Health Information: Voluntarily provided for class suitability.
- Usage Data: Pages visited, time spent, interaction patterns.
We also gather non-personal information such as browser type, operating system, and IP address to help us improve our website's functionality and user experience. This data is aggregated and anonymized, providing insights into traffic patterns without identifying individual users.
How We Use Your Information
The information we collect is used primarily to provide and improve our services, personalize your experience, and communicate with you effectively. Specifically, we use your data to:
- Process your class bookings and membership subscriptions.
- Send you important updates, class reminders, and newsletters (if you've opted in).
- Respond to your inquiries and provide customer support.
- Tailor our yoga classes and offerings to better suit your needs and preferences.
- Improve our website functionality and user interface.
- Maintain the security and integrity of our services.
We will never sell or rent your personal information to third parties. We only share data with trusted service providers who assist us in operating our website and delivering our services, and they are contractually bound to protect your information and use it only for the purposes we specify.
Data Security and Retention
We employ robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers, and we utilize encryption, firewalls, and access controls to safeguard your information.
Encryption & Access Control
All sensitive data is encrypted both in transit and at rest. Access to personal information is strictly limited to authorized personnel who require it to perform their duties.
Regular Security Audits
We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems, ensuring continuous protection.
Data Retention Policy
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal or accounting requirements.
Your Rights and Choices
You have certain rights regarding your personal data. We are committed to helping you exercise these rights.
Right to Access and Rectification
You have the right to request a copy of the personal data we hold about you. If you believe any information we hold is inaccurate or incomplete, you have the right to request its correction. We will promptly update any incorrect information.
To exercise this right, please contact us at [email protected].
Right to Erasure and Restriction
You can request the deletion of your personal data when there is no compelling reason for its continued processing. You also have the right to request that we restrict the processing of your data under certain circumstances, such as when you contest its accuracy.
For requests related to deletion or restriction, please reach out to us via email.
Right to Object and Data Portability
You have the right to object to the processing of your personal data in certain situations, particularly concerning direct marketing. Additionally, you can request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights or for any privacy concerns, contact us at [email protected].
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You have control over your cookie preferences.
- Essential Cookies: These are necessary for the website to function correctly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functional Cookies: These enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting/Advertising Cookies: These may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
You can manage your cookie preferences directly through your browser settings. For a more detailed explanation of how we use cookies and how you can control them, please visit our dedicated Cookie Policy page.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.
Policy Updates
Any changes to this Privacy Policy will be posted on this page, and the "Last Updated" date at the top of the policy will be revised accordingly. Your continued use of our services after any modifications signifies your acceptance of the updated policy.
Last Updated:
Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to contact us. We are here to help and provide clarity.
Reach Out Directly
- 📧 Email: [email protected]
- 📞 Phone: +44 117 678 9012
- 📍 Address: 48 Broadmead, Bristol, BS1 3HA, United Kingdom